Contact Us
Let’s engineer your system
Whether you need to replace fragile spreadsheet workflows, architect a high-availability API, or migrate to containerised cloud hosting, our engineering team is here to help. We talk directly to operators and small technical teams without account manager intermediaries.
- Phone Support
- +91 95387 73387
Monday – Friday, 9:30 AM – 6:30 PM IST
- Direct Email
- contact@palmatesolutions.com
24-hour turnaround on project briefs
- Studio Headquarters
- 1st Floor, Grace Mansion, 463/117/A, Horamavu Agara Road, Banjara Residency, Lakeview Residency, Bengaluru, Karnataka 560113, India
In-person consultations by prior appointment
Emergency Support for Active Retainers
Active retainer and cloud operations clients have access to dedicated 24/7 pager channels and urgent escalation contacts outlined in their Service Level Agreement.
How We Work
What to expect when consulting Palmate
We structure client engagements around engineering clarity and measurable milestones:
STEP 01
Discovery & Scoping
We review your data models, integration endpoints, and user stories to produce an honest technical specification.
STEP 02
Architecture Blueprint
Detailed system topology, API contracts, database schemas, and rollback plans documented before code is committed.
STEP 03
Iterative Delivery
Working software pushed to isolated staging environments every sprint, verified by automated unit and integration tests.
STEP 04
Handover & Runbooks
Full Git repository access, deployment playbooks, monitoring dashboards, and disaster recovery runbooks provided.
Frequently Asked Questions
Answers to common project & engagement questions
Everything you need to know about working with Palmate Solutions before reaching out.
What happens after I submit a project inquiry?↓
A principal systems architect reviews your brief within 24 business hours. We review your current system stack, operational bottlenecks, and constraints, then respond with either clarifying technical questions or an invitation to a structured 30-minute discovery call.
Do you sign Non-Disclosure Agreements (NDAs) before technical discussions?↓
Yes. If your project involves proprietary business logic, sensitive customer workflows, or unreleased product concepts, we execute a bilateral NDA before reviewing system architecture, API schemas, or code repositories.
What details should I include in my initial project brief?↓
The most helpful briefs describe the current workflow, the tools already in place (e.g., databases, ERPs, third-party APIs), the specific points of failure or manual overhead, and your target timeline or performance constraints.
What engagement models and contract structures do you offer?↓
We provide three primary engagement models: Fixed-Scope Sprints for defined deliverables (such as an API integration or an MVP build), Time & Materials for evolving software architectures, and Monthly DevOps & Infrastructure Retainers for production operations.
What is your typical turnaround timeline from discovery to first delivery?↓
Discovery workshops and architectural specifications take 3 to 7 business days. Initial prototype slices or functional API staging environments are typically deployed within 2 to 4 weeks depending on scope complexity.
Which technologies and infrastructure platforms do you support?↓
We specialize in modern, maintainable stacks: TypeScript, Next.js, React, Node.js, Python, Flutter, PostgreSQL, Redis, Docker, Linux (Ubuntu/Debian), Nginx, and cloud providers including AWS, DigitalOcean, Hetzner, and Google Cloud.
Who owns the intellectual property and code repositories?↓
You retain 100% ownership of all custom code, configuration files, architectural documentation, and database schemas produced during the engagement. Full Git repository handovers occur at each milestone.
Do you provide ongoing operational support and maintenance post-launch?↓
Yes. We offer service-level maintenance agreements covering automated health monitoring, security patches, disaster recovery drills, offsite database backups, and scheduled performance optimizations.