Privacy Policy

1. Identification and Scope

This website is operated by Palmate Solutions (“we”, “us”, or “our”), a technology studio headquartered in Bengaluru, Karnataka, India.

Studio Address: 1st Floor, Grace Mansion, 463/117/A, Horamavu Agara Road, Banjara Residency, Lakeview Residency, Bengaluru, Karnataka 560113, India.
Contact Email: contact@palmatesolutions.com.
Phone: +91 95387 73387.

This Privacy Policy applies to all pages, services, articles, tools, and content available under the domain palmatesolutions.com and any subdomains thereof.

2. Information We Collect

We believe in data minimization. We only collect information that is strictly necessary to operate our website, respond to project inquiries, deliver technical content, and provide advertising-supported services.

A. Information You Provide Directly

• Project Inquiries & Communications: When you contact us via our contact form, email, or telephone, we collect your name, email address, company name, phone number (if provided), and any details you provide about your project, budget, or technical requirements.

B. Information Collected Automatically

• Server Log Information: When you access our website, web servers and content delivery networks (CDNs) may automatically log standard HTTP request metadata, including your Internet Protocol (IP) address, browser type and version, operating system, referring URL, pages viewed, time spent, date and timestamp, and language preferences. These logs are used exclusively for infrastructure monitoring, DDoS prevention, security diagnostics, and system stability.
• Cookies & Local Web Storage: We use browser storage to remember your cookie preferences and interface state. For detailed information, please review our Cookie Policy.

C. Client-Side Browser Utilities

Our interactive tools (such as JSON Formatter & Validator, JSON to CSV Converter, JWT Decoder, Uptime Calculator, and Website Estimators) execute entirely within your client browser. We do not store, record, transmit, or inspect the data, payloads, tokens, or files you input into these utilities.

3. Google AdSense and Third-Party Advertising

This website displays advertisements delivered by Google AdSense and its advertising partners. To comply with the Google AdSense Program Policies, we provide the following disclosures regarding advertising cookies and personalized advertising:

• Third-party vendors, including Google, use cookies to serve ads based on a user’s prior visits to this website or other websites on the Internet.
• Google’s use of advertising cookies (such as the DoubleClick cookie) enables it and its partners to serve ads to our visitors based on their visits to palmatesolutions.com and other websites across the Internet.
• Opting Out of Personalized Advertising: You may opt out of personalized advertising by visiting Google’s Ad Settings page at: https://adssettings.google.com.
• Alternatively, you can opt out of a third-party vendor’s use of cookies for personalized advertising by visiting the Digital Advertising Alliance (DAA) opt-out portal at https://www.aboutads.info or the Network Advertising Initiative (NAI) opt-out portal at https://optout.networkadvertising.org.
• If you reside in the European Economic Area (EEA), United Kingdom, or Switzerland, you can also manage your advertising preferences through your browser cookie banner or the European Interactive Digital Advertising Alliance (EDAA) opt-out tool at https://www.youronlinechoices.eu.

4. Web Analytics and Measurement

We may use privacy-conscious analytics tools (such as Google Analytics with IP anonymization enabled) to understand aggregate traffic patterns and improve site content. Analytics cookies and scripts are non-essential and load only if you explicitly grant consent via our cookie consent banner. You may revoke or modify your analytics consent at any time.

5. How We Use Your Information

We process personal data for the following lawful purposes:

• To provide, operate, maintain, and secure our website, services, and technical publications.
• To respond to your inquiries, schedule discovery consultations, and prepare engineering proposals.
• To diagnose technical errors, prevent fraud, and mitigate unauthorized access or malicious attacks.
• To comply with applicable legal obligations, tax regulations, and accounting standards.
• To display contextually relevant, non-intrusive advertisements in compliance with publisher standards.

6. Legal Basis for Processing (GDPR)

For visitors situated in the European Union (EU) or European Economic Area (EEA), our legal bases for processing personal data include:

• Consent: Where you have given unambiguous, informed consent (e.g., opting in to analytics cookies).
• Contractual Necessity: Where processing is necessary to enter into or perform an engineering agreement requested by you.
• Legitimate Interests: Where processing is necessary for our legitimate interests (e.g., maintaining network security, debugging technical issues, and publishing educational engineering content), provided these interests are not overridden by your fundamental privacy rights.
• Legal Compliance: Where required to comply with statutory legal duties.

7. Data Sharing and Third-Party Disclosures

We never sell, rent, monetize, or trade your personal information. We disclose personal data only to trusted service providers who assist us in operating our site and delivering services under confidentiality agreements, including:

• Infrastructure and Hosting: Cloud hosting providers, reverse proxy networks, and CDN services (e.g., Vercel, Cloudflare, AWS) who transmit website traffic.
• Advertising Providers: Google AdSense for serving display advertisements in accordance with their privacy policies.
• Legal and Regulatory Authorities: When strictly required by law, subpoena, or valid court order, or to defend our legal rights against malicious claims.

8. Your Privacy Rights (GDPR, UK GDPR, and CCPA)

Depending on your jurisdiction, you may hold specific legal rights concerning your personal information:

• Right to Access: You may request confirmation of whether we hold personal data concerning you and obtain a copy.
• Right to Rectification: You may request correction of inaccurate or incomplete personal information.
• Right to Erasure (“Right to be Forgotten”): You may request deletion of personal information where there is no ongoing legal requirement for retention.
• Right to Restrict Processing: You may request that we suspend processing your data under certain conditions.
• Right to Data Portability: You may request a structured, machine-readable export of data you provided to us.
• Right to Object: You may object at any time to the processing of your personal data based on legitimate interests or direct marketing.
• Right to Non-Discrimination: We will never discriminate against you for exercising any of your privacy rights.

To exercise any of these rights, please email us at contact@palmatesolutions.com. We respond to all verified requests within 30 days without charge.

9. Data Retention and Security

We employ industry-standard administrative, physical, and technical safeguards (including HTTPS/TLS encryption in transit, hardened server configurations, and least-privilege access controls) to protect personal data against unauthorized access, loss, or alteration.

Project inquiries that do not result in an active contract are deleted or archived after 24 months. Standard server access logs are retained on rolling cycles of 30 to 90 days for operational forensics, after which they are permanently overwritten or deleted.

10. Children’s Privacy

Our website, technical publications, and engineering services are strictly aimed at businesses, professionals, and adults. We do not knowingly solicit, collect, or process personal information from children under the age of 16. If you believe a child has provided us with personal data, please contact us immediately, and we will promptly purge such records.

11. External Links and Third-Party Websites

Our articles and documentation may contain hyperlinks to third-party websites, open-source repositories, or vendor documentation. We are not responsible for the privacy practices, content, or cookie policies of those external websites. We encourage you to read the privacy statements of every website you visit.

12. Policy Updates and Amendments

We may update this Privacy Policy from time to time to reflect modifications in our technical operations, legal requirements, or advertising practices. When revisions are made, the “Last Updated” timestamp at the top of this document will be revised. We encourage periodic review of this page.

13. Contact Information and Data Protection Inquiries

If you have questions, feedback, or concerns regarding this Privacy Policy or our data handling practices, please contact us at:

Palmate Solutions
Attn: Data Privacy & Compliance
1st Floor, Grace Mansion, 463/117/A, Horamavu Agara Road, Banjara Residency, Lakeview Residency, Bengaluru, Karnataka 560113, India
Email: contact@palmatesolutions.com
Telephone: +91 95387 73387